Complete downtime
Resolved
Jan 21 at 03:00pm CET
The incident was caused by disk capacity being reached faster than expected during a period of high system activity. Although additional capacity was added, a database restart was required for the change to take effect.
The system is now operating normally, and we have taken steps to prevent similar situations going forward. We are continuing to monitor the platform stability.
Affected services
Updated
Jan 21 at 02:40pm CET
We are slowly verifying that we are back up and running.
Affected services
Updated
Jan 21 at 01:44pm CET
Our provider is investigating the issue.
Affected services
Updated
Jan 21 at 01:28pm CET
We are unable to resolve this issue ourselves; we have reached out to our provider to see if they can assist.
Affected services
Updated
Jan 21 at 12:56pm CET
We have identified the issue and are working to mitigate it.
Affected services
Created
Jan 21 at 12:20pm CET
Voids is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Affected services