Complete downtime
Løst
21 Jan kl 15:00 CET
The incident was caused by disk capacity being reached faster than expected during a period of high system activity. Although additional capacity was added, a database restart was required for the change to take effect.
The system is now operating normally, and we have taken steps to prevent similar situations going forward. We are continuing to monitor the platform stability.
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Oppdatert
21 Jan kl 14:40 CET
We are slowly verifying that we are back up and running.
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Oppdatert
21 Jan kl 13:44 CET
Our provider is investigating the issue.
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Oppdatert
21 Jan kl 13:28 CET
We are unable to resolve this issue ourselves; we have reached out to our provider to see if they can assist.
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Oppdatert
21 Jan kl 12:56 CET
We have identified the issue and are working to mitigate it.
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Opprettet
21 Jan kl 12:20 CET
Voids is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
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